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\"66710826278132\"}-->",null,-50,[],false,"3875e824-d646-4c33-bac3-158a25b55b74","2025-08-07T18:13:59.087Z","default",[],{"name":146,"created_at":147,"published_at":148,"updated_at":149,"id":150,"uuid":73,"content":151,"slug":74,"full_slug":74,"sort_by_date":137,"position":530,"tag_list":531,"is_startpage":140,"parent_id":137,"meta_data":137,"group_id":532,"first_published_at":533,"release_id":137,"lang":143,"path":137,"alternates":534,"default_full_slug":137,"translated_slugs":137},"FAQ","2026-07-14T11:01:40.061Z","2026-08-13T09:26:12.325Z","2026-08-13T09:26:12.341Z",197989581078314,{"_uid":152,"blocks":153,"component":521,"seo_image":522,"seo_title":527,"seo_description":528,"_editable":529},"f4ec8851-81fc-4ee8-be90-2413529012db",[154,166,278,339,393,479,507],{"_uid":155,"text":156,"headline":162,"component":163,"text_alignment":164,"_editable":165},"b0c42245-2241-4a4c-8b5e-4fd238653607",{"type":157,"content":158},"doc",[159],{"type":160,"attrs":161},"paragraph",{"textAlign":137},"Frequently Asked Questions","block_text","center","\u003C!--#storyblok#{\"name\": \"block_text\", \"space\": \"285644120020551\", \"uid\": \"b0c42245-2241-4a4c-8b5e-4fd238653607\", \"id\": \"197989581078314\"}-->",{"_uid":167,"items":168,"title":275,"component":276,"_editable":277},"4410bbce-78f0-4187-9fbb-2a5a416f44d1",[169,184,195,207,226,238],{"_uid":170,"answer":171,"question":181,"component":182,"_editable":183},"7fe4a9a4-a028-4e5a-b8a7-85e510138f2a",{"type":157,"attrs":172,"content":173},{"backgroundColor":137},[174],{"type":160,"attrs":175,"content":177},{"textAlign":137,"key":176},"p-0",[178],{"text":179,"type":180},"Check-in is from 5pm and check-out is by 10am.","text","What are check-in and check-out times?","block_faq_item","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"7fe4a9a4-a028-4e5a-b8a7-85e510138f2a\", \"id\": \"197989581078314\"}-->",{"_uid":185,"answer":186,"question":193,"component":182,"_editable":194},"13e1847e-91c6-4ae0-b376-55083fc89635",{"type":157,"content":187},[188],{"type":160,"attrs":189,"content":190},{"textAlign":137,"key":176},[191],{"text":192,"type":180},"Our minimum stay is 1 night, so you can book anything from a single night to a full week or longer.","Is there a minimum stay?","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"13e1847e-91c6-4ae0-b376-55083fc89635\", \"id\": \"197989581078314\"}-->",{"_uid":196,"answer":197,"question":205,"component":182,"_editable":206},"6bb95b90-794a-4b38-b770-b9424320833a",{"type":157,"attrs":198,"content":199},{"backgroundColor":137},[200],{"type":160,"attrs":201,"content":202},{"textAlign":137,"key":176},[203],{"text":204,"type":180},"Amendment requests will be considered on the basis of availability. ","Can we modify our dates? ","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"6bb95b90-794a-4b38-b770-b9424320833a\", \"id\": \"197989581078314\"}-->",{"_uid":208,"answer":209,"question":224,"component":182,"_editable":225},"f2f71dad-2be5-442b-bbe3-ae5c66cdb75d",{"type":157,"attrs":210,"content":211},{"backgroundColor":137},[212],{"type":160,"attrs":213,"content":214},{"textAlign":137,"key":176},[215,217,222],{"text":216,"type":180},"Bookings can be made via the ARC website. To hold your dates we take a one-third deposit, with the balance due 8 weeks before your stay. A refundable security hold of £3,000 is taken the day before you arrive. To enquire, email ",{"text":20,"type":180,"marks":218},[219],{"type":24,"attrs":220},{"href":221,"uuid":137,"anchor":137,"target":137,"linktype":30},"mailto:info@arc.club",{"text":223,"type":180},".","How do I book, and what are the payment terms?","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"f2f71dad-2be5-442b-bbe3-ae5c66cdb75d\", \"id\": \"197989581078314\"}-->",{"_uid":227,"answer":228,"question":236,"component":182,"_editable":237},"cdcea64d-f879-4291-9cce-aa60dcd34039",{"type":157,"attrs":229,"content":230},{"backgroundColor":137},[231],{"type":160,"attrs":232,"content":233},{"textAlign":137,"key":176},[234],{"text":235,"type":180},"Yes. A £2,000 security deposit is held via a card pre-authorisation close to your check-in and is released the following week after a stay. ","Do you take a security deposit? ","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"cdcea64d-f879-4291-9cce-aa60dcd34039\", \"id\": \"197989581078314\"}-->",{"_uid":239,"answer":240,"question":273,"component":182,"_editable":274},"d98b86fa-3ef1-47fe-9cf2-b63f2b25f452",{"type":157,"attrs":241,"content":242},{"backgroundColor":137},[243,248,255,261,267],{"type":160,"attrs":244,"content":245},{"textAlign":137,"key":176},[246],{"text":247,"type":180},"If you need to cancel your booking after the payment of the full balance, ARC will endeavor to re-sell the dates of your stay. The ability to re-sell and the amount recovered from such re-sale is not guaranteed and remains at the discretion of ARC.",{"type":160,"attrs":249,"content":252},{"textAlign":250,"key":251},"left","p-1",[253],{"text":254,"type":180},"In the event that ARC successfully resells your booked period, we will refund the original guest an amount up to the sum recovered from the re-sale, less the non-refundable 35% deposit. Please note that any refunds will only be made after the re-sold period has been completed and payment from the new guest has been received and confirmed.",{"type":160,"attrs":256,"content":258},{"textAlign":250,"key":257},"p-2",[259],{"text":260,"type":180},"Guests must notify ARC in writing as soon as possible if they wish to cancel their booking. The date on which the written cancellation is received will be considered the date of cancellation.",{"type":160,"attrs":262,"content":264},{"textAlign":250,"key":263},"p-3",[265],{"text":266,"type":180},"If guests choose to leave before the end of their booked stay, there will be no refunds for the unused portion of the rental.",{"type":160,"attrs":268,"content":270},{"textAlign":250,"key":269},"p-4",[271],{"text":272,"type":180},"ARC reserves the right to consider exceptions to this policy in extraordinary circumstances, but any such exceptions will be at ARC's sole discretion.","What is your cancellation policy? ","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"d98b86fa-3ef1-47fe-9cf2-b63f2b25f452\", \"id\": \"197989581078314\"}-->","Booking & Stays","block_faq","\u003C!--#storyblok#{\"name\": \"block_faq\", \"space\": \"285644120020551\", \"uid\": \"4410bbce-78f0-4187-9fbb-2a5a416f44d1\", \"id\": \"197989581078314\"}-->",{"_uid":279,"items":280,"title":337,"component":276,"_editable":338},"4de3c5ce-31cb-4e8b-a6f6-2a73d47c03b0",[281,292,303,314,325],{"_uid":282,"answer":283,"question":290,"component":182,"_editable":291},"9ffbb925-633f-4196-82af-8de2114c5c5c",{"type":157,"content":284},[285],{"type":160,"attrs":286,"content":287},{"textAlign":137,"key":176},[288],{"text":289,"type":180},"It depends on the house. ARC Thorpeness and ARC Next-the-Sea sleep 20, ARC Painswick and ARC Padstow sleep 26 and ARC Peaks sleeps 30.","How many people can stay?","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"9ffbb925-633f-4196-82af-8de2114c5c5c\", \"id\": \"197989581078314\"}-->",{"_uid":293,"answer":294,"question":301,"component":182,"_editable":302},"97d5ea56-616b-483f-988c-8e2ed7952543",{"type":157,"content":295},[296],{"type":160,"attrs":297,"content":298},{"textAlign":137,"key":176},[299],{"text":300,"type":180},"ARC houses are located across the UK, including Painswick (Cotswolds), Padstow (Cornwall), the Peak District, Thorpeness (Suffolk coast), and Wells-next-the-Sea (North Norfolk), with more opening in the Lakes, Dales, Rye, Fowey and beyond.","Where are your houses?","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"97d5ea56-616b-483f-988c-8e2ed7952543\", \"id\": \"197989581078314\"}-->",{"_uid":304,"answer":305,"question":312,"component":182,"_editable":313},"3d65021a-7d71-44da-83e7-b6ba6296398e",{"type":157,"content":306},[307],{"type":160,"attrs":308,"content":309},{"textAlign":137,"key":176},[310],{"text":311,"type":180},"Every bedroom has a superking bed that can split into twins, with 1000-pocket-spring mattresses, Egyptian cotton linen and LA-EVA toiletries. You'll also find an ARC welcome jumper waiting for you. Bath and Pool\u002FBeach towels are provided for each guest.","What are the bedrooms like?","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"3d65021a-7d71-44da-83e7-b6ba6296398e\", \"id\": \"197989581078314\"}-->",{"_uid":315,"answer":316,"question":323,"component":182,"_editable":324},"f4cde31a-3593-4f51-b99f-970ef64f8181",{"type":157,"content":317},[318],{"type":160,"attrs":319,"content":320},{"textAlign":137,"key":176},[321],{"text":322,"type":180},"Accessibility is an important consideration for us, although we are unfortunately limited in some of our houses by their listed status. ARC Peaks offers step-free access with a lift and a DDA-compliant ensuite bedroom. ARC Next-the-Sea has two step-free ground-floor bedrooms, one with a DDA-compliant bathroom. ARC Padstow has a ground-floor bedroom with ensuite shower. ARC Painswick has a ground-floor bedroom and shower on request with one step on the ground-floor. ARC Thorpeness (a converted water tower) has no step-free access.","Are the houses accessible?","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"f4cde31a-3593-4f51-b99f-970ef64f8181\", \"id\": \"197989581078314\"}-->",{"_uid":326,"answer":327,"question":335,"component":182,"_editable":336},"56fa61ab-8af2-4aa5-9d96-179f66c60e14",{"type":157,"attrs":328,"content":329},{"backgroundColor":137},[330],{"type":160,"attrs":331,"content":332},{"textAlign":137,"key":176},[333],{"text":334,"type":180},"Yes. The ARC properties are all family friendly. All houses also have child-friendly extras such as high chairs and large travel cots.","Are the houses family friendly? ","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"56fa61ab-8af2-4aa5-9d96-179f66c60e14\", \"id\": \"197989581078314\"}-->","The Houses","\u003C!--#storyblok#{\"name\": \"block_faq\", \"space\": \"285644120020551\", \"uid\": \"4de3c5ce-31cb-4e8b-a6f6-2a73d47c03b0\", \"id\": \"197989581078314\"}-->",{"_uid":340,"items":341,"title":391,"component":276,"_editable":392},"021c1f4a-a85d-4bad-99f6-8b6fb1006e83",[342,353,364,375],{"_uid":343,"answer":344,"question":351,"component":182,"_editable":352},"1c82dbf8-0531-4bb4-869d-86dc05d9cca6",{"type":157,"content":345},[346],{"type":160,"attrs":347,"content":348},{"textAlign":137,"key":176},[349],{"text":350,"type":180},"Many of our houses have a pool and\u002For hot tub, though this varies by house — from year-round heated outdoor and indoor pools to wood-fired hot tubs. Check the individual house page for details.","Is there a pool or hot tub?","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"1c82dbf8-0531-4bb4-869d-86dc05d9cca6\", \"id\": \"197989581078314\"}-->",{"_uid":354,"answer":355,"question":362,"component":182,"_editable":363},"4e953953-9eb1-4d23-8219-5887656d5ce8",{"type":157,"content":356},[357],{"type":160,"attrs":358,"content":359},{"textAlign":137,"key":176},[360],{"text":361,"type":180},"Every house has a full ARC-spec kitchen with Miele appliances (multiple ovens, hobs and dishwashers), a large island, full-height fridge\u002Ffreezers, a bean-to-cup coffee machine, an outdoor pizza oven and braai, and an alfresco kitchen. There's crockery, cutlery and five types of glassware for full occupancy, plus a tea and coffee station with unlimited beans.","What's the kitchen like?","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"4e953953-9eb1-4d23-8219-5887656d5ce8\", \"id\": \"197989581078314\"}-->",{"_uid":365,"answer":366,"question":373,"component":182,"_editable":374},"b87df703-58a9-40d3-8e60-839d3384ed98",{"type":157,"content":367},[368],{"type":160,"attrs":369,"content":370},{"textAlign":137,"key":176},[371],{"text":372,"type":180},"Yes — our houses have fast fibre broadband (up to 1000Mb\u002Fs) reaching every room.","Is there WiFi?","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"b87df703-58a9-40d3-8e60-839d3384ed98\", \"id\": \"197989581078314\"}-->",{"_uid":376,"answer":377,"question":389,"component":182,"_editable":390},"444e5a36-68f6-448c-9e33-b1c635231712",{"type":157,"content":378},[379,384],{"type":160,"attrs":380,"content":381},{"textAlign":137,"key":176},[382],{"text":383,"type":180},"Parking varies by house. ARC Painswick: none onsite, free street parking & free village carpark (Stamages Lane) ~50m away. ARC Padstow: 6-10 onsite. ARC Peaks: 10 onsite. ARC Thorpeness: free street parking, 6 spaces immediately outside on private road. ARC Next-the-Sea: 7 onsite.",{"type":160,"attrs":385,"content":386},{"textAlign":137,"key":251},[387],{"text":388,"type":180},"EV charging is currently available at ARC Padstow and ARC Next-the-Sea. ARC Painswick has EV charging available in the village carpark ~50m away at Stamages Lane.","Is there parking and EV charging?","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"444e5a36-68f6-448c-9e33-b1c635231712\", \"id\": \"197989581078314\"}-->","Amenities","\u003C!--#storyblok#{\"name\": \"block_faq\", \"space\": \"285644120020551\", \"uid\": \"021c1f4a-a85d-4bad-99f6-8b6fb1006e83\", \"id\": \"197989581078314\"}-->",{"_uid":394,"items":395,"title":477,"component":276,"_editable":478},"cab30cf9-d6a5-4466-9210-8e2b9a30445c",[396,416,427,438],{"_uid":397,"answer":398,"question":414,"component":182,"_editable":415},"7e8d62ef-03de-4736-849b-9f17800a8e18",{"type":157,"attrs":399,"content":400},{"backgroundColor":137},[401],{"type":160,"attrs":402,"content":403},{"textAlign":137,"key":176},[404,406],{"text":405,"type":180},"Yes. Our houses are designed for retreats, with lounges and dining spaces that convert easily into practice areas — some purpose-built with published yoga floorplans. Capacity for full-group practice ranges from around 12 to 28 mats depending on the house. Find out more about hosting your own retreat ",{"text":407,"type":180,"marks":408},"here. ",[409],{"type":24,"attrs":410},{"href":411,"uuid":412,"anchor":137,"target":413,"linktype":43},"\u002Fretreats\u002Fhosting-a-retreat","8b95d2fe-a679-430c-ac3b-b6015b69ef3a","_self","Can I run a yoga or wellness retreat?","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"7e8d62ef-03de-4736-849b-9f17800a8e18\", \"id\": \"197989581078314\"}-->",{"_uid":417,"answer":418,"question":425,"component":182,"_editable":426},"f3bc3eb5-7704-4a8a-8954-17757b6461f7",{"type":157,"content":419},[420],{"type":160,"attrs":421,"content":422},{"textAlign":137,"key":176},[423],{"text":424,"type":180},"Yes. Most houses have a projector, screen and HDMI, plus a cinema\u002Fmedia room for presentations and breakout lounges. Our full-service 'Hosted by ARC' package starts from £97.50 ex VAT per delegate per day.","Do you cater to corporate events and meetings?","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"f3bc3eb5-7704-4a8a-8954-17757b6461f7\", \"id\": \"197989581078314\"}-->",{"_uid":428,"answer":429,"question":436,"component":182,"_editable":437},"5d8a6230-c850-456e-aa18-898ed87f65f7",{"type":157,"content":430},[431],{"type":160,"attrs":432,"content":433},{"textAlign":137,"key":176},[434],{"text":435,"type":180},"Yes. External quiet hours are 10pm–8am (monitored by Minut sound sensors at agreed boundary thresholds), and no amplified music is permitted past 11pm. ARC-provided speakers can be used 24\u002F7.","Are there noise restrictions?","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"5d8a6230-c850-456e-aa18-898ed87f65f7\", \"id\": \"197989581078314\"}-->",{"_uid":439,"answer":440,"question":475,"component":182,"_editable":476},"094d9427-7b58-4acc-b81f-7b4646bdf36b",{"type":157,"attrs":441,"content":442},{"backgroundColor":137},[443],{"type":160,"attrs":444,"content":445},{"textAlign":137,"key":176},[446,448,456,461,466],{"text":447,"type":180},"ARC Trips is our",{"text":449,"type":180,"marks":450}," ",[451,454],{"type":452,"attrs":453},"textStyle",{"color":19},{"type":455},"bold",{"text":457,"type":180,"marks":458},"collection of curated retreats, designed to get you out of routine and into the countryside way of living. Find out more",[459],{"type":452,"attrs":460},{"color":19},{"text":449,"type":180,"marks":462},[463,465],{"type":452,"attrs":464},{"color":19},{"type":455},{"text":467,"type":180,"marks":468},"here.",[469,472,474],{"type":24,"attrs":470},{"href":471,"uuid":137,"anchor":137,"target":413,"linktype":30},"https:\u002F\u002Ftrips.arc.club\u002F",{"type":452,"attrs":473},{"color":19},{"type":455},"What is ARC Trips? ","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"094d9427-7b58-4acc-b81f-7b4646bdf36b\", \"id\": \"197989581078314\"}-->","Retreats & events","\u003C!--#storyblok#{\"name\": \"block_faq\", \"space\": \"285644120020551\", \"uid\": \"cab30cf9-d6a5-4466-9210-8e2b9a30445c\", \"id\": \"197989581078314\"}-->",{"_uid":480,"items":481,"title":505,"component":276,"_editable":506},"642e1ffa-fd7d-4333-b202-60c110f00eb4",[482,494],{"_uid":483,"answer":484,"question":492,"component":182,"_editable":493},"7d4b688a-a366-49fe-8e7a-5c79322fb483",{"type":157,"attrs":485,"content":486},{"backgroundColor":137},[487],{"type":160,"attrs":488,"content":489},{"textAlign":137,"key":176},[490],{"text":491,"type":180},"Yes — we're dog-friendly and welcome any number of dogs. Dogs stay for free when you book direct at arc.club.","Are dogs allowed?","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"7d4b688a-a366-49fe-8e7a-5c79322fb483\", \"id\": \"197989581078314\"}-->",{"_uid":495,"answer":496,"question":503,"component":182,"_editable":504},"5880b4b0-25f4-47a0-a93a-e1dc476b9d9c",{"type":157,"content":497},[498],{"type":160,"attrs":499,"content":500},{"textAlign":137,"key":176},[501],{"text":502,"type":180},"Travel times vary by house. Most are within 2–4 hours of London by road, with nearby train stations and regional airports. See the individual house page for directions.","How do I get there?","\u003C!--#storyblok#{\"name\": \"block_faq_item\", \"space\": \"285644120020551\", \"uid\": \"5880b4b0-25f4-47a0-a93a-e1dc476b9d9c\", \"id\": \"197989581078314\"}-->","Practical","\u003C!--#storyblok#{\"name\": \"block_faq\", \"space\": \"285644120020551\", \"uid\": \"642e1ffa-fd7d-4333-b202-60c110f00eb4\", \"id\": \"197989581078314\"}-->",{"_uid":508,"text":509,"headline":19,"component":163,"text_alignment":164,"_editable":520},"d45c14da-1976-47b5-90fc-5a428ef369af",{"type":157,"content":510},[511],{"type":160,"attrs":512,"content":513},{"textAlign":137,"key":176},[514,516],{"text":515,"type":180},"For any other questions, get in touch at ",{"text":20,"type":180,"marks":517},[518],{"type":24,"attrs":519},{"href":20,"uuid":137,"anchor":137,"target":413,"linktype":22},"\u003C!--#storyblok#{\"name\": \"block_text\", \"space\": \"285644120020551\", \"uid\": \"d45c14da-1976-47b5-90fc-5a428ef369af\", \"id\": \"197989581078314\"}-->","page",{"id":523,"alt":19,"name":19,"focus":19,"title":19,"source":19,"filename":524,"copyright":19,"fieldtype":525,"meta_data":526,"is_external_url":140},192667844387092,"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F285644120020551\u002F2048x1365\u002Ff1724810cf\u002Farc-thorpeness-exterior.jpg","asset",{},"Frequently Asked Questions | ARC","Answers to common questions about staying at ARC's group retreat houses — booking and payment, capacity, accessibility, amenities, retreats and events, dogs and getting there.","\u003C!--#storyblok#{\"name\": \"page\", \"space\": \"285644120020551\", \"uid\": \"f4ec8851-81fc-4ee8-be90-2413529012db\", \"id\": \"197989581078314\"}-->",-130,[],"1d15bf1b-c017-415b-9fe0-443b961f8d7f","2026-07-14T11:45:52.050Z",[],1787230033544]